A Hoffman Location: Smyrna, TN 37167 ... nowledge in Microsoft office applications. Have working know-Ledge of laptops and desktops. Have great customer service skills and am very dependable.2007- Present CGS/IBM Atlanta, Ga.Able to solve moderately complex customer issues on ibm laptop or Desktop. Uses strong telephone etiquette skills. Utilizes computer toInput data. Excels in customer service, while following policies andProcedures. Empathizes with customers while helping them solve theProblem. Is first point of contact for customer escalations.1993 - 2006 Publix Supermarkets Kennesaw, Ga.Produce manager Responsible for inventory control, scheduling of department a ...
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F Beil Location: Murfreesboro, TN 37128 ... ty for all end users. Is results driven and committed to furthering career in the technical support field.Systems and ApplicationsActi ve Directory for Microsoft server 2003 and 2008CitrixAvaya phone systemsCisco VPNVERITAS backup systemsNumara Track ITMicrosoft WSUS updatesMicrosoft windows XP, Vista, and Windows 7Applications include Office 2003, 2007 and Exchange Management Console 2007ExperienceDe sktop Support Level 2 MedSolutions Inc 2007 - PresentResponsib ilities include answering Help Desk calls, entering issues into internal tracking system, resolving issues on initial customer facing call as possible, and assigning tickets to appropriate departments for resolutionExtend custom ...
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R Arwood Location: Cordova, TN 38018 ... SystemsMicrosoft Operating SystemsApple Operating SystemsLinux Operating Systems -Intermediate knowledge of Microsoft Office SoftwareWordPowe rPointPublisherE xcelOutlookAcces s Microsoft Office Application Recovery -Advanced knowledge and understanding of Graphic DesignPhotoshopI llustratorFlashD irectorIndesignP hotoshop Elements-Basic knowledge of User Interface Design and ProgrammingVB.Ne tJava -Intermediate knowledge of Web Graphics and DesignDreamweave rFireworksHTML / XHTML-Advanced knowledge of Intrusion Detection Software and Firewall SoftwareSymantec Firewall and Antivirus-Abilit y to trouble shoot and repair Hardware and Software for all operating systems.Educatio n -ITT-Techn ...
93 hits
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J Hines Location: Antioch, TN 37013 ... isaster Recovery User Support Project Management Budgets Purchasing Customer Relations SAS 70 Audit Standard Process Improvement Team PlayerDYNAMIC, RESOURCEFUL AND QUICK-LEARNING INFORMATION TECHNOLOGY PROFESSIONAL WITH 14 YEARS OF EXPERIENCE. ASTUTE ANALYST, CRITICAL THINKER AND CREATIVE PROBLEM SOLVER. PERSONABLE, ARTICULATE AND PERSUASIVE; CLEARLY INTERPRET TECHNICAL CONCEPTS FOR BUSINESS USERS. SUPERB ORGANIZATIONAL MANAGER; LED PROJECTS WITH ENTERPRISE-WIDE SCOPE. CULTIVATED POSITIVE INTERNAL AND EXTERNAL CUSTOMER RELATIONSHIPS. BOOSTED SYSTEM EFFICIENCIES TO MEET BUSINESS DEMAND AND SAVED THOUSANDS IN EQUIPMENT COSTS.PROFESSION AL EXPERIENCERR DONNELLEY AND SONS (10/1995 - 01 ...
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A Brown Location: Ashland City, TN 37015 ... Strong computer educational background with Certification in Computer Electronics. Interests include Application development, and Computer Technology. EDUCATION 1993 - 1995 Tennessee Technology Center Nashville, TNDiploma Computer Electronics and information TechnologyEarned 100% of college expenses.Courses included: Systems Analysis and Design, MS Windows, MS Office, Networking, Web Page Design using HTML, Microcomputer Technology, Electronic Theory and Telecommunicatio ns.2009 New Horizons Nashville, TNITIL V3 Fundamentals Training.2010 New Horizons ...
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T Moore Location: Memphis, TN 38111 ... ill offer a variety of challenges and responsibilities where my skills and abilities can be fully utilized. QUALICATIONS SUMMARY Ø Excellent troubleshooting skills and has the ability to follow detailed directions Ø Proven skills in time management, prioritizing tasks, and meeting deadlines Ø Possesses a natural curiosity; a quick learner who can easily adapt to new responsibilities Ø Flexibility; cooperatively works with others to produce and deliver quality work Ø Ability to communicate relevant information and directions in an organized, patient and concise manner to all levels of personnel in writing, in person and via telephone Ø Ability to identify, an ...
87 hits
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S Mccullough Location: Nashville, TN 37217 ... uality and Responsive Customer Service, L eadership and Organization skills. Education: August 2000 Nashville State Technical College, Nashville, TN Communications Technology Experience: October 2005- Present Exxon, Franklin, TN Sales Associate · Successful Sales Contacts · Cashier duties · Preformed quality customer service · Leadership and Organization · Time management of duties that are deemed necessary for job functions. March 2004- August 2005 Hecht ' s Franklin, TN Sales Associate · Effective sales relationships · Cash refunds / Cash drawer · Cashier Duties · Set up new ...
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T Lee Location: Memphis, TN 38116 ... cking, auditing, customer service, administrative assistant, sales, loan processor, 10 keys by touch, data entry-level, cargo handling, receiving clerk, assemble, loading and unloading. Familiar with networks to the administrator level using Windows 2000. I can program in C++, JAVA script and VB script, HTML, ASP, Visual Basic 6.0, IIS, Microsoft SQL Server, TCP/IP and FTP. I can use all of MS Office software. Good written and verbal presentation skills, type 45 wpm, work well in a team-oriented environment. Have an excellent attendance record. Education Remington College, Memphis, TN 38132 Received Associate's Degree: August 2004 Westwood High School, Memphis, TN 38109 Received Diploma: ...
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S Johnson Location: Brentwood, TN 37027 ... lizing in Implementations, 10+ years of IT experience, Field Engineering, Training all skill levels, Change Management; and 20 years of superior Customer Service skills. ________________ ________________ ________________ ________________ ________________ ________________ ____Areas of experience include:PROJECT MANAGEMENTNew Implementations Infrastructure Migration Operating System Upgrade Change Control Management Software Upgrade Process Disaster Recovery Processes SOX and ITIL Compliance Process Improvement Documentation Standards TECHNOLOGY EXPERIENCEWindow s 9X Client MSSQL Remedy Windows NT/2000/2003 Server Dell Hardware Altiris Deployment Solutions Microsoft Office 97-2007 HP Hardw ...
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S Johnson Location: Brentwood, TN 37027 ... ange Management; and 20 years of superior Customer Service skills and 6+ years of experience in Project Management specializing in Implementations. ________________ ________________ ________________ ________________ ________________ ________________ ____Areas of experience include:PROJECT MANAGEMENTNew Implementations Infrastructure Migration Operating System Upgrade Change Control Management Software Upgrade Process Disaster Recovery Processes SOX and ITIL Compliance Process Improvement Documentation Standards TECHNOLOGY EXPERIENCEHelp Desk, All Tiers MSSQL End User training Windows OS HP & Dell Hardware Altiris Deployment Solutions Microsoft Office 97-2007 TELCOM Switch Integration S ...
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